On-Demand Solutions
Always on
If you’re looking to leverage your existing IT department, need help with special projects, or just want help when you need it, our On-Demand support solutions will make you look like a genius.
On your side
A dedicated team that always knows your infrastructure, and can really connect with your in-house workforce? That’s customer-centric tech support.
Our commitment
- Action-ready service team that knows you and your technology
- On-site and remote aid ready at your request
Cartwheel On-Call™
- Recommended for:
- Smaller organizations that mostly do it themselves
- Home-based businesses
If your organization doesn’t require much support, our On-Call services could be your ticket. With experts available around the clock, you’ll know that you have someone to call for anything from desktop support to data recovery.
- On-site or remote services
- Hourly packages
Executive Home Support
- Recommended for:
- Executives and employees who need help at home and on the road
- The in-house IT team that doesn’t do weekends or house calls
Cartwheel offers out-of-office technology support for executives and employees – whenever, wherever they need it. Working 9 to 5 at your headquarters is quickly becoming a thing of the past. From home office needs to business travel, having the ability to work seamlessly, 24x7, can be vital to success.
- Comprehensive home office support
- On-site or remote support
- 24x7 availability for demanding executives
- Guaranteed response times
- Employee discounts for personal work
IT Boost™
- Recommended for:
- Special projects, roll-outs, moves, or other big changes
- Firms that need a little extra staff or expertise
- Satellite offices
Expand your IT workforce only when you need to, exactly how you need to.
Cartwheel offers services that allow you to address critical tasks or ongoing support coverage without unnecessary expansion of your IT staff. Our expertise, support experience and unmatched customer service dovetail with your technologies and your users’ needs – so that you can leverage your existing support structure without skipping a beat.
- In-house rollouts and office moves
- Backup support for smaller organizations
- Preferred rates
